ZDNET’s key takeaways
- Oura Ring 4 customers report shorter battery life.
- The claims come a 12 months after its debut.
- Oura appears to be rapidly responding to this situation.
When Oura unveiled its fourth-generation good ring final October, its eight-day battery life was a significant draw for these upgrading from the Oura Ring 3. However a 12 months after its launch, it looks as if that eight-day battery declare is weakening.
Reddit customers on the r/ouraring discussion board report that their good rings aren’t holding a cost, solely lasting just a few days earlier than dying. Others say that the battery is totally shot and unrevivable.
“I went from most likely a 5 day cost cycle to seemingly each different day,” one Reddit user wrote.
Additionally: Oura Ring 3 vs Oura Ring 4: Opt for the older, discounted smart ring or the newest?
I’ve additionally had my Oura Ring 4 for round a 12 months and have observed the good ring averages round two to 3 days earlier than needing to be recharged. These battery shortages are coupled with extra frequent battery notifications launched in current updates. The app now tells customers when their good ring will run out. I’ve seen my battery share hit just a little over 50%, prompting the battery button to show orange and signaling me to cost the machine.
“The factor will actually be at like 20% and ship me a ‘critically low battery’ notification prefer it’s about to flatline lmao. In the meantime I am getting one other full day trip of it simple,” another user writes.
Oura’s weakening battery and the newer battery notifications that urge customers to cost the machine extra steadily could possibly be the rationale battery life is the new matter du jour on Oura’s Reddit.
Additionally: This smart ring is half the price of the Oura Ring 4 – here’s what to know
In an e-mail to ZDNET, Oura addressed the rationale behind the reported battery life points, explaining that the good rings use lithium-ion batteries, which chemically age over time to scale back most battery capability. Efficiency varies relying on the good ring’s age, utilization, function settings, and charging habits, an Oura spokesperson stated.
“We’re persevering with to make enhancements in our software program and options to assist scale back battery ageing. Most members proceed to expertise between 5-8 days of battery life, as anticipated. We encourage members to contact buyer help, the place we deal with points on a case-by-case foundation, troubleshooting and changing rings as wanted,” the spokesperson stated.
Once I initially reviewed the good ring final 12 months, I discussed how its eight-day battery life claims did not stay as much as the fact of normal utilization. Through the first few weeks of testing, I obtained round 4 to 5 days out of the ring earlier than needing to recharge. I’ve a measurement 6 ring, which is likely one of the smaller ones. So my battery life could possibly be shorter than bigger sizes with bigger battery capability.
Methods to get assist from Oura
The excellent news is the corporate is pretty responsive and has messaged Reddit posters instantly to deal with the difficulty. Plus, those that contact Oura about these battery issues obtain a free substitute.
ZDNET’s Aly Windsor messaged Oura in regards to the situation, and buyer help instantly accepted her substitute request. As soon as the digital buyer help assistant detected a problem with Windsor’s battery, it kick-started a free substitute. One consumer stated the substitute course of took “less than five minutes.”
A scroll by Oura’s Reddit exhibits this to be the standard expertise of ring customers with weakened battery life. Oura has a social care team member sifting by these complaints on Reddit to information customers to buyer help and repair these points.
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