Is your Ring camera showing strange logins? Here’s what’s going on

If a TikTok development has you spooked about your Ring digital camera’s safety, there’s excellent news — the whole lot is OK and no person is watching your movies.

Over the previous 24 hours, videos of a strange drawback with Ring cameras have flooded TikTok. The movies make some pretty unsettling claims and pressing warnings. When you examine your gadget historical past, individuals say, you might discover a collection of logins on Could 28, 2025, from gadgets that are not yours. Because of this for the previous two months, the movies warn, strangers have been accessing your movies. 

Additionally: Ring’s new generative AI feature is here to answer your ‘who’s there?’ or ‘what was that?’ questions

These warnings rapidly went viral, amassing 1000’s of feedback from panicked customers who additionally noticed unusual logins, plus a whole lot of 1000’s of shares. The warnings made their method onto other platforms like Reddit.

What brought on the Ring Could 28 incident?

Ring says these claims aren’t true. Neither your account nor Ring itself has been hacked, and no unauthorized particular person has seen your video clips. The precise rationalization is way much less dire.

Once I reached out to Ring’s media workforce, a consultant confirmed that there was no safety incident or breach, and Ring or Ring gadgets weren’t hacked. As a substitute, Ring made a back-end replace that resulted in prior login dates being proven as Could 28, 2025 (even when they weren’t) and gadget names being incorrectly displayed as “Gadget identify not discovered.” 

This replace affected each gadget you’ve got ever used to hook up with Ring, which means your previous telephones, laptops, tablets, and different gadgets confirmed up as new logins. 

Ring additionally addressed the claims in a Fb publish Friday morning, however some customers weren’t absolutely happy. In some circumstances, these customers say, they noticed logins from different nations or from gadgets they by no means owned — like “Home windows 11” once they’ve by no means logged in from a pc, “Chromebook” once they’ve by no means owned one, or “Chrome browser” when the person has Apple gadgets. One Reddit user had a string of 11 logins throughout varied iPad and iPhone fashions, plus Safari and Mac OS X browsers. 

Additionally: I’ve used Aqara’s first outdoor camera for over four months now – Here’s my verdict

Ring did not handle these claims particularly, however responded with the identical generic reply. I’ve reached out for a proof.

Keep forward of safety information with Tech Today, delivered to your inbox each morning.